Frequently Asked Questions
We offer a wide range of services, including recurring maid services, deep cleaning, and move-in/out cleaning. We customize our services to fit your home’s specific needs.
You can easily book a cleaning by calling us, sending us an email or getting a free quote on our website. We’ll work with you to find a time that fits your schedule.
No, you don’t need to be home. Many of our clients prefer to give us access while they’re away. We can arrange a key or code entry for convenience.
No, we bring all the necessary cleaning supplies and equipment. If you prefer us to use specific products, just let us know, and we’ll gladly accommodate your request.
The frequency depends on your home and lifestyle. We offer weekly, bi-weekly, and monthly services. We’ll help you determine the best schedule for your needs.
The length of the cleaning depends on the size of your home and the level of service you choose. A typical cleaning can take anywhere from 2 to 4 hours.
Customer satisfaction is our top priority. If you’re not happy with any aspect of the cleaning, contact us within 24 hours, and we’ll return to address the issue.
We accept cash and all major credit cards. Payment is typically due at the time of service unless other arrangements are made.
Yes, all of our staff members undergo thorough background checks and are trained to provide professional, reliable service.
We understand things come up. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule to avoid a cancellation fee.
Yes, we do our best to provide the same cleaners for recurring services to ensure consistency and familiarity with your home.